Privacy policy

Last Updated: June 2, 2026

 

At PHLOH (“PHLOH,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, sign up for marketing communications, or otherwise interact with our brand.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information:

Information You Provide

When you place an order, contact us, subscribe to emails or SMS messages, or otherwise interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history
  • Any information you voluntarily provide to us

Information Collected Automatically

When you visit our website, we may automatically collect information such as:

  • IP address
  • Device type
  • Browser type
  • Pages viewed
  • Time spent on our website
  • Referring websites
  • Cookies and similar technologies

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and marketing communications
  • Send SMS messages if you have opted in
  • Comply with legal obligations

Marketing Communications

If you subscribe to our email list or SMS program, we may send promotional messages, product updates, special offers, and other marketing communications.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Replying STOP to SMS messages
  • Contacting us directly at support@yourdomain.com

Consent to receive marketing communications is not a condition of purchase.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate our website
  • Remember your preferences
  • Analyze website traffic
  • Measure advertising performance
  • Improve user experience

You may disable cookies through your browser settings, although certain website features may not function properly.

Third-Party Services

We may share information with trusted third-party service providers who help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Email marketing platforms
  • SMS marketing platforms
  • Analytics providers
  • Advertising platforms

These providers only receive the information necessary to perform their services.

We do not sell your personal information.

Payment Information

Payments are processed through secure third-party payment providers.

PHLOH does not store or have direct access to your full credit card information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

PHLOH products and services are intended for adults.

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information we maintain about you.

To submit a privacy-related request, contact us at:

support@yourdomain.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Email: support@yourdomain.com

Website: www.yourdomain.com